moi & toi

SHIPPING INFO

We ship through USPS. It is our wish that you get your order as quickly as possible, however, we cannot control the time it may take for the post office to deliver our package to you, except through normal tracking that the post office offers. We ship orders Monday through Friday and upon receiving an order will ship your order within 72 hrs, usually less. Domestic orders usually arrive within 3-5 days of being shipped. We cannot accept responsibility for packages that, through tracking, show delivery, but may have been stolen from your doorstep. Please check with your post office if you believe your package was lost or stolen.  We do not offer international shipping at this time.

Shipping is $4 flat rate shipping for the entire order.

EXCHANGE POLICY

We do not offer refunds on orders but are happy to make an exchange if you aren't happy with your order. We are happy to exchange an item if it is made within 2 weeks of your original order.  We will offer an exchange on any item that has not been washed, worn or damaged. We know you will try it on, but please don't wear it for a day and then decide to exchange it. That means it has been worn. 

How to EXCHANGE: Order a new shirt and write down your new order number. Include a note with the t-shirt you wish to exchange, your ORIGINAL order number, and your NEW order number. When we receive your returned shirt and see your new order number, we will issue a refund using the same payment method. Please send exchanges to: 

MOI & TOI
3250 Mohawk Lane, Provo UT 84604

All sale and one of a kind items are final sale and we do not provide exchanges or refunds. 

For questions or customer service issues, please email us at moitoistudio@gmail.com. We will do our best to make you happy.